Terms & Conditions

A LEGAL DISCLAIMER

The information provided on this website, including all content, reports, and AI-generated interpretations, is for informational and educational purposes only.
It is not intended to replace professional medical advice, diagnosis, or treatment.
Always consult a qualified healthcare provider for any medical concerns or before starting new treatments.

While we strive for accuracy, ShendetLab/PredLabs makes no warranties or guarantees regarding the completeness, reliability, or timeliness of any information on this site.
Use of our AI Medical Query Assistant or report analysis tools does not create a doctor–patient relationship.
By using this website, you agree that the company, its partners, and affiliates shall not be held liable for any decision, action, or outcome based on the information provided here.

TERMS & CONDITIONS - THE BASICS

1. Acceptance of Terms
By accessing or using our website or services, you agree to these Terms & Conditions. If you do not agree, please discontinue use immediately.

2. Services
Our services include laboratory testing, digital report delivery, and AI-based report interpretation.
All results are reviewed and released by qualified medical professionals. AI tools serve as supportive informational aids, not diagnostic systems.

3. User Responsibilities

Provide accurate and complete information when booking tests or uploading reports.
Use the services ethically and only for lawful purposes.
Do not misuse or attempt to interfere with the website or its functionality.

4. Payments & Refunds
Payments made for laboratory tests or services are non-refundable once the sample is collected, unless otherwise stated.
In cases of billing errors, please contact our support team for resolution.

5. Data Privacy & Security
We protect your personal and medical data in accordance with applicable data protection laws (including India’s Digital Personal Data Protection Act, 2023).
Reports are securely transmitted and accessible only to authorized users.

6. Intellectual Property
All content, logos, software, and materials on this website are the property of ShendetLab/PredLabs. Reproduction or redistribution without prior written consent is prohibited.

7. Limitation of Liability
The company shall not be responsible for indirect, incidental, or consequential damages arising from the use of our services or website.

8. Modifications
We reserve the right to modify these Terms at any time. Continued use of the website signifies acceptance of the updated terms.